🛠 How to Use & Care for the Wool Pad

01 – Pad Preparation (Breaking In)
• Use an air blower or soft brush to fluff and separate wool fibers
• Helps achieve even softness and consistent polishing performance
• Minor shedding is normal due to natural wool structure

02 – Mounting the Pad
• Align pad with the center of the backing plate
• Press firmly by hand to ensure secure and even attachment
• Make sure pad is centered before operation

03 – Polishing Process
• Apply compound lightly to pad or directly on paint surface
• Start at low speed, then gradually increase as needed
• Keep pad flat against the surface for even cutting and finishing

04 – During Use Maintenance (IMPORTANT)
• Regularly remove compound buildup using an air gun or brush
• This prevents clogging and maintains cutting performance
• Dry cleaning during use is more important than frequent washing

05 – Deep Cleaning (When Needed)
• Wash only when heavily contaminated
• Use lukewarm water (30–40°C max) with pad cleaner or neutral detergent
• Gently knead—do not twist or scrub aggressively
• Rinse thoroughly until all residue is removed
• Do not soak for long periods

06 – Drying
• Gently press or shake out excess water (do not twist)
• Air dry in a shaded, ventilated area
• Avoid direct sunlight and machine drying
• Ensure fully dry before storage

💡 Pro Tip
Consistent dry cleaning during polishing is the key to extending pad life and maintaining stable cutting performance.

Q1: What is the difference between the Dual Normal Pad and the Signature Dual Pad?
• The Signature Dual Pad uses premium natural wool to enhance the standard Dual Normal Pad
• Fine, soft fibers make it suitable for both heavy cutting and light finishing

Q2: What tasks are natural wool pads suitable for?
• Ideal for scratch removal, paint surface cutting, and oxidation removal
• High heat conductivity allows faster, more efficient polishing while keeping the surface cooler

Q3: Is shedding normal?
• Yes, some shedding occurs naturally as the wool “breaks in”
• This is normal and does not affect performance

Q4: Can natural wool pads be reused?
• Yes, with proper cleaning and drying, pads can be reused multiple times
• If fibers clump or wear excessively, cutting performance may decrease, and replacement is recommended

Q5: How should I store the pads?
• Keep away from direct sunlight, heat, and humidity
• Store flat in a well-ventilated area
• Ensure pads are fully dry before storing

🔄 Returns & Refunds
• 🔹 Returns: New, unused, unopened items within 30 days
• 🔹 Exchanges: Damaged/defective items — contact within 7 days
• 🔹 Refunds: 3–5 business days to original payment method
• ⚠ Opened or used pads cannot be returned

🔄 Shipping
• 🚚 Processing: 1–2 business days; Delivery: 3–7 business days
• 🚚 Free standard shipping on orders $150+
• 📦 Tracking provided once shipped; ensure accurate shipping address
• 🔄 Free return shipping labels are provided only for defective or incorrect items
• 📦 Customers are responsible for return shipping costs for all other returns or exchanges
• ⚠ Contact carrier for lost/damaged packages; U.S. shipping only